Internet phone company works with FCC to introduce 911 emergency services
| 12.18.2006 | 05:45:08 | Views: 2761 | ID:
December 18 '06: Addressing the problem of emergency 911 call services for people using internet phone services (VoIP), Vonage has announced a new initiative that has covered 93 percent of its customer base under new federal public safety answering service regulations. Vnunet.com reported more than 170 local emergency call centers have been equipped with the technology to locate internet phone users.
Unlike traditional land-based phone lines with a specific geographical location, when a caller uses the internet for a phone conversation, there is no "real" physical address other than the physical location of the server or router being used to make the call.Under Vonage's program, Vnunet reported, "A customer's call is automatically routed to the approximate 911 centre, with the caller's registered street address and telephone number appearing on the dispatcher screen regardless of where or what exchange they are calling from." The call coverage comes under the direction of the Enhanced 911 - Wireless Service in the Federal Communications Commission. The two-part directive mandates that internet phone carriers first report the "telephone number of a wireless 911 caller and the location of the antenna that received the call, and that secondly, "provide far more precise location information, within 50 to 300 meters."
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