EDS helps municipalities develop effective emergency response apparatae
| 02.13.2008 | 15:55:22 | Views: 3025 | ID:
February 13 '08: International IT consulting and resource management company EDS has been participating in several case studies involving the cities of Anaheim, California and Montreal, Quebec among others. Specifically, EDS helped the municipalities to increase their ability to respond to disasters, streamline information sharing among stakeholders, and to integrate computer aided dispatch systems and launch virtual emergency management solutions.
In Anaheim, county officials worked in-hand with EDS to build an emergency management system "that would provide an integrated view of critical citywide operations within a robust, user-friendly and scalable emergency management solution." Anaheim officials to EDS they wanted to build a system which would cost relatively little to the tax payers.The result was the Enterprise Virtual Operations Center - a web-based portal which can "operate as a daily tool for helping public safety first responders and key City decision-makers use technology to reduce the impact of, respond to and recover from every day incidents, natural disasters and life-threatening situations," a city press release read. In Montreal, EDS helped the city's firefighting officials incorporate a new computer-aided dispatch system as early as 1990. Because of the new dispatch system, the city was able to increase its response time and the number of calls it could handle at any given moment. In Anaheim, city officials have said the online portal has figuratively "destroys silos, virtually eliminates those departmental idiosyncrasies," the EDS case study read.
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